Refund Policy

Overview

This Refund Policy specifies the terms governing refund requests for purchases made through our website. By completing a purchase, you agree to the terms detailed herein.

Criteria for Refunds

Refunds are considered if a product or service is found defective, inaccurately described, or undeliverable due to technical problems. Notification must be given within a certain period, typically 7 to 14 days from the purchase date, for eligibility.

Exclusions from Refunds

Certain items or services, including digital downloads, fulfilled services, or custom orders, are deemed non-refundable.

Refund Request Process

To initiate a refund, please contact us with your order details and reason for the request. Once reviewed and approved, refunds will be processed to the original payment method. Processing time may vary based on your payment provider.

Addressing Refund Delays

If your refund has not been received, first check your bank account or payment service provider. Contact your bank, as processing delays can occur. If the issue remains unresolved, please contact our support team for further assistance.

Policy Updates

We reserve the right to revise this Refund Policy at any time. Changes will be posted on this page and become effective immediately upon publication.